Firefly

FlyFirefly Sdn Bhd is a subsidiary of Malaysia airlines with a head office situated at Sultan Abdul Aziz Shah Airport, Subang, Malaysia but while the two companies operate side by side Firefly is operated by a completely separate management team.

Firefly started operating in April 2007 by flying out of Penang with two 50 seater Fokker F50 aircraft but within six months business was booming and the airline expanded by acquiring a third aircraft. This growth continued rapidly and Firefly ordered 10 ATR 72-500 aircraft and by the end of 2008 all the Fokker F50’s had been replaced.

Firefly further experimented with various aircraft in their fleet such as the Boeing 737-400 and the Boeing 747-800 but in December 2012 they settled on the ATR 72-600 and 20 new aircraft will be gradually phased into service.

To go with the aircraft the cabin crew have been given new uniforms and the website has been rebranded to keep Firefly in front as a market leader in the region with a promising year ahead.

Flying to 22 cities in Malaysia, Singapore, Thailand and Indonesia Firefly is “Your Community Airline” according to their slogan. With an ever expanding route network and sensible prices their aim is to bring communities and families closer together. With the new route that started in April 2012 between Kora Baru and Johor Baru, Firefly are the only commercial airline to offer direct flights between the Southern state of Johor and the East Coast of Peninsular Malaysia.

On 24 April 2012 Firefly were awarded The Most Promising Brand Award at the Putra Brand Awards 2012 held in Subang, while their parent company Malaysia Airlines received a gold award in the Transportations, Travel and Tourism category

Booking is easy and tickets can be reserved online, through the call centre or by calling into one of the many ticket offices in Malaysia, Singapore, Indonesia or Thailand. A hold baggage allowance of 20kg is included in the ticket price and extra weight can be purchased online or at the airport.

Seats are not allocated until check in but can be reserved online when booking for a small extra fee. Online web check is available for flights within Malaysia and between Malaysia and Singapore with more routes coming online all the time. There is an Empty Seat Option where for a nominal fee you can purchase the seat adjacent to yours for more comfortable travel experience.

For disabled passengers and wheelchair users that need assistance at the airport Firefly recommend that a booking is made in advance of the travel date to make sure a member of staff is available. If a booking is not made in advance Firefly will do their best to give assistance but this cannot be guaranteed.

Firefly offer corporate travel planning that gives fixed fares, changes to flight dates or times free of charge and complimentary refreshments on board. The Singapore Budget terminal and Sky Park at Subang have all the facilities necessary for business travellers with free internet access, newspapers and magazines, meeting rooms and tea and coffee.

Students are well catered for and KADS1M cardholders can get discounts of up to 50 % on production of their student card.

On showing your boarding card discounts are available at Hertz car rental, McDonalds and Big Apple. Terms and conditions are available on the Firefly website.

Firefly also offers a variety of holidays through their website including golfing holidays, honeymoon packages and spa breaks. For an unusual present Firefly gift vouchers can be purchased and if you are booking in a group of eight or more there are discounts available.

Further details of the promotions and holidays are available on their website.

Firefly

Routes Flown by Firefly

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