In an effort to right-size its operations Malaysia Airlines has made an unpopular, yet necessary decision to cut its airport lounges in Perth and Singapore.
MAS business class passengers and those with the Enrich Gold or Platinum frequent flyer cards traveling from Perth Airport will be directed to Malaysia Airlines’ Oneworld partner Qantas Airways business lounge.
When it comes to MAS Golden Lounge at Changi Airport in Singapore, this one has also closed its door and visitors are now transferred to the Premier Lounge.
The carrier, however, notes that:
Guests who have valid Enrich Golden Lounge Access redemption voucher to access the Malaysia Airlines Golden Lounge are not entitled to use this Premier Lounge as this is a 3rd party lounge.
Earlier this year, chief executive officer at Malaysia Airlines Christoph Mueller said that some of the carrier’s lounges will be:
Closed and replaced… in order to provide a better service to the customer, because our smaller lounges will never be able to compete with a larger lounge equipped with showers and so forth.
KLIA, Melbourne and Heathrow MAS Lounges to Get Upgraded
At the same time, MAS lounges in Kuala Lumpur, Melbourne and London are to get a long-overdue upgrade, much to the delight of Malaysia Airlines’ premium customers.
CEO Mueller said this about the ‘ soon-to-be new and improved’ lounges:
They will all be improved, because they are a little bit tired. There is very little consistency in terms of what we offer when it comes to food, to workspace and other facilities. This is the plan for our main three lounges in KLIA, and also London Heathrow and Melbourne.
MAS, which was nationalized late last year by Khazanah Nasional is set to change its name to Malaysia Airlines Berhad. The ‘new’ carrier has received the Airline Operator Certificate (AOC) from the Department of Civil Aviation last week. This will allow the carrier to start operating from 1st September, 2015 (today).
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