All seems to be good and back to normal when it comes to AirAsia’s operations at Kuala Lumpur International Airport 2 this morning, after the Malaysian carrier had to delay or cancel several flights in and out of KLIA2.
Unfortunately, hundreds of passengers were left stranded at the airport in the meantime, with no means of departure until normal operations were continued this morning.
13 Pilots Got Sick
Flights to Chiangmai, Don Mueang, Kota Baru, Tawau, Thailand and Jakarta were delayed.
At around 11:00 A.M. KLIA2 was back to its usual crowded self. One of the ground staff commented to local newspapers:
If there are a lot of cancelled flights, the situation would be more chaotic. This is considered fine. Now it seems everything is back to normal and this is a usual scene of the departure hall as now is the peak hour.
Airline’s CEO Tony Fernandes twitted the reason AirAsia’s operations were cancelled or delayed at KLIA2:
@AirAsia poor show by guest service. Unfortunately had 13 pilots sick which caused flight issues @aireenomar is on top of this
Additionally, in a statement made on Wednesday morning, the airline said that, even though there were a few delayed services, they were due to operational requirements.
AirAsia is working towards a resolution to ensure all guests enjoy a smooth journey. All affected guests are being informed accordingly and necessary assistance is being provided. AirAsia sincerely apologize for the inconveniences caused.
Cancellations Followed QZ8501 Report
Unfortunately for AirAsia, the delays at KLIA2 follow the final release of an investigation report concerning AirAsia flight QZ8501. The flight crashed almost a year ago, on 28th December, 2014 while it was carrying 162 passengers and crew members from Surabaya, Indonesia to Singapore. All are dead now.
The report said the plane crashed when the pilots lost control of it as they tried to solve a problem with a faulty rudder mid-air.