AirAsia Shouldn’t be Bullied into Moving to KKIA Terminal

27th Aug 2015

Instead, Patrick says the Ministry of Transport and Malaysia Airports Bhd should sit down with the carrier and talk about moving AirAsia’s operations to Kota Kinabalu International Airport Terminal 2 from Terminal 1.

Passangers Shouldn't be Victims

He also said passengers using T2 shouldn’t be victims of reducing government services that had started since the two parties reached a standstill in negotiations.

Patrick said:

The airline should not be arm-twisted to another terminal if it feels it is not suitable for its operations due to the cost involved.

He added:

Considering the importance of the airline to the Sabah tourism industry in particular and the benefits the airline’s connections provide to tourism-related industries such as hotels, shopping malls, restaurants and taxis, the ministry should provide the necessary support to the airline due to its role.

He pointed out the fact that AirAsia had grown over the past few years as one of the biggest reasons it should not be treated as a “pushover”.

Sabah Will be the Biggest Loser, Patrick Says

In the end, he said, Sabah could be the biggest loser here.

Regarding the ministry thinking about adding more parking lots to Terminal 2 and improving its facilities, Patrick said:

Terminal Two services should not be made into a reason for travellers to avoid the airline as this would backfire on tourism.

Patrick said the Ministry of Tourism and AirAsia should put their differences aside for the benefit of passengers, as they deserve to have good services.

Since the carrier and the ministry reached an impasse in their negotiations, KKIA T2 users have been complaining that the lanes at the departure halls were reduced from the usual three to just one.

Patrick said the airline’s services are used by all, including women, children and the elderly and that:

It’s the responsibility of the ministry to ensure that these travelers enjoy good basic services at the airport.

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